
What Chris Speaks About
Keynote Topics
Topic 1
“Always Be Serving” — Why the Best Plumbing Companies Have Stopped Selling
Chris unpacks the FRESH process and shows how ditching the sales mindset — and leading with service instead — actually increases revenue, reviews, and referrals.
Topic 2
The 5-Star Experience — How Customer Experience Drives Growth in Service Plumbing
From the first phone call to the moment the tech drives away, Chris breaks down the full-company service process that turns one great call into a stream of 5-star reviews and word-of-mouth growth.
Topic 3
Value Stacking — How to Increase Average Ticket Without Raising Your Prices
Chris teaches technicians how to present three options, communicate value on paper, and help customers see the difference between an expense and an investment — resulting in higher tickets and less price resistance.
What Event Organizers Say
Event Testimonials
1-Tom-Plumber
Pink Plunger Expo / National ConventionAfter the National 1-Tom-Plumber Convention most franchises found Chris Fresh's presentation extremely valuable. One of the main things owners look for is new ideas, tips and solutions and sales. After conveying a survey among 10 franchisees, Chris Fresh was highlighted as one of the top three presentations.
One owner mentioned that everything Chris preaches relates to everything they are trying to do and accomplish and they look forward to speaking with him again and potentially run a roundtable for open discussion.
Another owner found a lot of value on his topics and is eager to see him again at the next convention. Some other franchisees are looking into bringing their salespeople just so they can listen to Chris and implement new ideas in order to drive more business.
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